Chinese regulators have interviewed 11 ride-hailing companies, including Didi Chuxing, Meituan Chuxing, Gaode and Caocao Chuxing, asking them to rectify their non-compliance practices and maintain fair and competitive market order.

These regulators include the Ministry of Transport, Cyberspace Administration of China, the Ministry of Industry and Information Technology, the Ministry of Public Security, and the State Administration of Market Regulation, according to an announcement issued by the Ministry of Transport.

The announcement said that some companies have disturbed the fair competition market order, affected the safety and stability of the industry and harmed the legitimate rights and interests of drivers and passengers through various marketing tactics and vicious competition.

The regulators asked these companies to review their own problems, immediately rectify their non-compliance, and work together to maintain fair competitive market order and create a good environment for the standardized and healthy development of the ride-hailing industry.

They mentioned that these companies should safeguard user information and data security and should not provide users' personal information to third parties without their consent.

The companies should establish relevant data security management systems in accordance with the law and take necessary security technology and management measures in the collection, transmission, storage and processing of user data, according to the announcement.

The companies should accelerate compliance and develop practical work programs with clear timelines, goals and work initiatives. By the end of this year, the vehicles and drivers of these companies should be operating in compliance, according to the announcement.

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